FAQs

If your question is not answered here, email support@dressaro.shop or contact us and our team will get back to you shortly.

Ordering and Delivery

How long does shipping take?

Orders are processed within 1-2 business days. Delivery times may vary depending on your location. Tracking details will be provided once your order has been shipped.

Where do you ship to?

We currently ship across the United States. Shipping availability and delivery times may vary by location.

How can I track my order?

Once your order is shipped, you will receive a tracking number through email. You can use this number to follow your delivery status.

Can I change or cancel my order?

If you need to update or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may not be possible.

Returns and Refunds

What is your return policy?

We offer a return period for eligible items. Products must be unused, unworn, and returned in their original condition.

How long do refunds take?

Once we receive and inspect your returned item, refunds are processed within a few business days to your original payment method.

Who pays for return shipping?

Return shipping costs may vary depending on the reason for the return. Please contact our support team for assistance.

Can I return sale items?

Return eligibility may vary for discounted items. Please check the product details or contact us before requesting a return.

Products

What type of products do you offer?

Dressaro offers premium men’s and women’s clothing including jackets, blazers, suits, dresses, shirts, and everyday fashion essentials.

How do I choose the right size?

Please check our size guide available on product pages. If you need help selecting a size, contact our support team.

Are product colors accurate?

We try our best to display product colors accurately. However, colors may slightly vary depending on your screen settings.

Payment

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment methods available at checkout.

Is checkout secure?

Yes. All payments are processed through secure payment systems to keep your information protected.

Do you offer cash on delivery?

Cash on delivery availability depends on your location. Please check the available options during checkout.